What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    On my form, the text of the questions looks like I've set it to "shrink" when I haven't

    Asked by waldensecurity on March 16, 2017 at 05:06 PM
    Screenshot
  • Profile Image
    JotForm Support

    Answered by Mike on March 16, 2017 at 08:24 PM

    I have changed the label alignment to the right and then back to the top. The issue seems to be fixed.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by waldensecurity on March 17, 2017 at 09:49 AM

    It does fix the issue temporarily.  Whenever I go to the advanced designer and make any change, it reverts back to "shrinking" the question boxes.

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 17, 2017 at 01:09 PM

    To fix the issue in the Advanced Form Designer, please add this custom CSS code:

    .form-label.form-label-top { 

        width : 100% !important; 

    Here's a guide on: How-to-Inject-Custom-CSS-Codes.

    Result: 

    If you need further help, please contact us again. Thank you.

  • Profile Image

    Answered by waldensecurity on March 17, 2017 at 02:28 PM

    This worked.  Thanks.