What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I get the jotform to stop automatically submitting while using a scan gun

    Asked by WCMS on March 20, 2017 at 02:03 PM

    I am trying to figure out why it automatically submits every time I use a scan gun, is there anything i can do? 

    Page URL:
    https://form.jotform.us/70655643860158

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 20, 2017 at 05:34 PM

    You can prevent multiple submissions, here is how to do it: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Also, you can add a captcha field in your form: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field 

    Let us know if you need more help.