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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Second email Notification

    Asked by mipicasanova on March 22, 2017 at 11:26 AM

    Hi, I wanted to send a notification to a second email but it doesn't seem to work. I tried both adding a second email to primary notification and creating a second new notification.

    Thank you for your help

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    JotForm Support

    Answered by John_Benson on March 22, 2017 at 03:04 PM

    You can add multiple recipients in the notification email. Here's a guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.

    After that, you need to manually fill up the form and click the submit button to test if all the email recipients added in the notification email is working.

    I checked your email address and it is not in the bounce list. You should be able to receive notification email properly.

    Related guide:
    Why-I-am-not-Receiving-Email-Notifications

    If you have any questions, please message us again. Thank you.