Picture too large to submit?

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    Asked on March 22, 2017 at 04:35 PM

    Hello, I am creating a pricing survey for some sales reps.. I would like them to include a picture of a price tag in their accounts.. When they take the picture from their ipad and submit.. It says the picture is too large to submit.. I google'd this and couldn't find anything online!

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    Answered on March 22, 2017 at 08:49 PM

    Thank you for contacting us. I also recommend creating an account if haven't yet.

    You can use this link https://www.jotform.com/signup to signup using your email account.

    As to your current inquiry, it could be that the picture being uploaded was greater than the Upload field max allowed upload file size limit.

    User guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    Let us know if you need further assistance.