What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do my colaborators receive the forms as they come in?

    Asked by canaevents on March 28, 2017 at 01:57 PM

    I have added collaborators and they are not receiving the Jotforms by email. I am going to be away and it is important that this information gets to them, can you respond to this message as soon as possible, my phone number is 780 485-5955

    Thank you

    Cathy Harvey

    Page URL:
    https://www.jotform.com/build/60946240384255?iak=48c4c787d908fd1a4b715<br/>05039789c89-7e683be7dd440204

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    JotForm Support

    Answered by Kiran on March 28, 2017 at 04:45 PM

    Please be noted that the form collaborators can only edit the form to make any modifications on the form. If you want the other users to receive the form submissions, you may consider adding their email address to the email notifications so that they can receive a copy of form submission.

    https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    You may also consider adding the users as a sub-account users so that they can manage the form submissions/forms as well.

    https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User

    Hope this information helps!