What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    E-mail settings not working

    Asked by oecc on March 29, 2017 at 07:07 AM

    In this simple form the e-mail settings does nothing when clicked.  





    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on March 29, 2017 at 10:40 AM

    The emails are sent based on our email log. You can also check it through your history page.


    Please make sure to check your spam folder and mark Jotform emails as not spam. The following guide will also help you to troubleshoot the problem:


    Let us know if you need further assistance.

  • Profile Image

    Answered by oecc on March 29, 2017 at 11:42 AM


    I will reply in  a private request. 


  • Profile Image
    JotForm Support

    Answered by Welvin on March 29, 2017 at 12:57 PM

    My apologies for misunderstanding the problem. I will follow up on your private thread.