- JotForm SupportWelvinAnswered on March 29, 2017 at 10:40 AM
The emails are sent based on our email log. You can also check it through your history page.
Please make sure to check your spam folder and mark Jotform emails as not spam. The following guide will also help you to troubleshoot the problem:
Let us know if you need further assistance.
- oeccAnswered on March 29, 2017 at 11:42 AM
I will reply in a private request.
- JotForm SupportWelvinAnswered on March 29, 2017 at 12:57 PM
My apologies for misunderstanding the problem. I will follow up on your private thread.