- MiriamrelatorasAsked on March 30, 2017 at 05:22 AM
No me permite pagar ni con tarjeta de credito (he probado dos) ni con paypal, porque me dice que no tengo fondos y si tengo.
¿Por favor pueden solucionarlo? Me gustaría contratar hoy vuestros servicios
Un saludoPage URL:
- JotForm SupportMike_GAnswered on March 30, 2017 at 07:33 AM
We would like to apologize for any troubles this is causing you. I have checked your account and I can verify that you are already eligible to have any of our subscription plans at the non-profit discount rate.
I understand that, even so, you are having issues subscribing due to the warning message you described. I also agree that if your cards or PayPal account have the sufficient funds for the payment, you should not get such message.
May I suggest you try to log out from your account and clear your browser's cache/data before you log in again then subscribe to your desired plan after?
If, in any case, you still encounter issues, please feel free to let us know.