What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Our primary email address is on your bounce list

    Asked by vbconline on April 03, 2017 at 05:58 PM

    I am getting a message that our primary email address is on your bounce list? How do we remove it from your bounce list?

    Please advise.


    Curtis Wood

    Vintage Bible College

    Phone (336) 759-0591

    Email: curtis@vintagebiblecollege.org

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on April 03, 2017 at 09:04 PM

    Thank you for contacting us.

    Once you login to the account you should be able to use a Remove option.

    Alternatively, please remove it via account settings page, see the next guide.

    How to Remove Your Email Address from Bounce List

    If you need any further assistance, please let us know.