What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I create a subscription form that collects info, then sends customer to PayPal to pay?

    Asked by ShoporBox on April 06, 2017 at 09:48 AM

    HI, I have been successful in creating a subscription form, using PayPal, however what I want to be able to do is collect information about the customer, have this saved or sent to me, then get them to pay via PayPal. The reason why this is important is that I am selling subscription boxes, and need more than just the addresses etc. I need to ask questions that will help me cater each box to the client. Any suggestions or advice would be greatly appreciated. Thank yoh

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    Answered by KadeJM on April 06, 2017 at 11:22 AM

    The default setup for a subscription payment from your form into paypal is here https://www.jotform.com/help/50-PayPal-Forms and yes it will work with subscriptions.

    However, if you are just looking to collect the payment information for later usage then simply enable the payment authorizations to charge your customers later.