Not receiving Responses

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    ksathompson
    Asked on April 10, 2017 at 09:46 PM

    Once I have someone fill out my form online, I am not receiving a response email. What could be causing this?

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    Chriistian
    Answered on April 10, 2017 at 11:02 PM

    I checked your form (http://www.jotform.us/form/52915976212157) and I noticed that you have setup the email notification correctly.

    Moreover, I did a test on your form to submit it (please ignore my submission). Can you please check if you have received an email notification of my submission?

    Related Guide: Setting Up Email Notifications

    Do let us know if you need further assistance.
    Regards

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    ksathompson
    Answered on April 10, 2017 at 11:44 PM
    Received, thank you!
    ...