- Varun1103Asked on April 11, 2017 at 05:19 AM
I am unable to see and select options from the dropdown list using the Multiple Selection Widget. This problem didn't exist a couple of days back.
This is how the widget behaves on my form now:
I am unable to see the list of options appearing below.
Please help me sort out this issue as soon as possible.
- SvenAnswered on April 11, 2017 at 06:30 AM
Can you please provide the form name or URL? i have just checked your 21Dojo Assessment form, and I was not able to replicate the show. I could view the options and select without issues. Please see below:
It could be a browser issue, you can try clearing JotForm cache and cookies on your browser. If you're hosting the form on your own website, I recommend using the iFrame embed method, to prevent any conflict with your page, which might be causing this issue.
Please refer to this link:
- Varun1103Answered on April 11, 2017 at 07:31 AM
It was actually a problem to do with the height of the widget. The default height provided for this widget's properties was too low. I increased it and now it seems to be working.