How can i credit a customer?

  • Profile Image
    Chabadues
    Asked on April 14, 2017 at 06:23 PM

    A customer inadvertently made 36 reservations when,he only meant to make 1. Please advise

  • Profile Image
    Ian
    Answered on April 14, 2017 at 09:31 PM

    I am not sure what you meant but if you are referring to issue where you are getting multiple submissions from a single user, then you can enable unique submission to avoid that.

    Please follow the guide at https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form to set unique submission on your form.