What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can i credit a customer?

    Asked by Chabadues on April 14, 2017 at 06:23 PM

    A customer inadvertently made 36 reservations when,he only meant to make 1. Please advise

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    Answered by Ian on April 14, 2017 at 09:31 PM

    I am not sure what you meant but if you are referring to issue where you are getting multiple submissions from a single user, then you can enable unique submission to avoid that.

    Please follow the guide at https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form to set unique submission on your form.