File upload issue

  • Profile Image
    Asked on April 16, 2017 at 11:40 PM

    Hi there, 

    The file upload limit is 1024kb, but when a user takes photos with their mobile device (iPhone, iPad) while filling out the form it is larger than this. 


    Is there any way to compress the photos so that they can upload photos in to the form (in the default file upload)? 


    I have used a third party widget to work around this. 

  • Profile Image
    Answered on April 17, 2017 at 01:29 AM

    You can change the file upload size of the file upload field on your form to allow your form to accept larger file size. The upload field max size of a single upload field is 1GB or 1048576 value in KB. 


    Here's a complete guide on Changing the File Upload Size Limit.

    Do let us know if you need further assistance.