What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Encrypted forms enquiry

    Asked by cathywong on April 18, 2017 at 04:50 AM
    re the forms encrypted?

    2. Where is the data being stored? I notice it is in the servers in Germany? any other places?

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    Answered by Sven on April 18, 2017 at 05:10 AM

    Our forms are very secure, we use SSL by default, but they are not encrypted by default, we do, however, have an option for encrypted forms, it's very simple to set up, and it will add an extra layer of security to your forms. Here's how to set up encrypted forms:



    JotForm data centers are located in the US and Germany. We have 2 data centers in the US (Texas and Virginia) and 1 data center in Germany.

    The forms and submissions are transmitted securely with a 256 bit high-grade encryption. You can also log into JotForm site securely and download your submission reports over a secure connection using https://www.jotform.com.  

    We provide a very high security through out our hosting provider's servers for stored data. We have a very powerful cloud of servers in SSAE16 Audited facilities which provides security protection against malicious attacks like SQL injection and denial of service (DOS) attacks. 


    I hope this answers your questions!


    Thank you.

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    Answered by cathywong on April 18, 2017 at 05:39 AM

    Thank you Sven!