What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can we get a W-9 and our Invoices?

    Asked by chorn@k12k.com on April 18, 2017 at 09:43 AM

    We are a High School Athletic Department being tax exempt could we receive a w-9 for an upgrade on our account?

    Also, could we receive an invoice with a detail description for the services?

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    JotForm Developer

    Answered by Helen on April 18, 2017 at 11:14 AM


    Thank you for contacting us.

    You can find signed copy of our W-9 form via this link: https://www.jotform.com/about/jotform-inc-w9.pdf

    To view your invoice, please follow this guide:

    1. Click on the icon found on the upper-right part of the screen on most of the JotForm pages.

    2. Click Account

    3. Select Billing

    4. Click Invoices

    You can then click View to view your invoices.

    Also, this guide may help you: https://www.jotform.com/help/329-How-to-Check-Invoices

    I could see that your account is FREE now. Once, you upgraded your account, you can follow these steps.

    If you have any questions or issue, please do not hesitate to contact us.