What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Seeing this message "Form not found" on form

    Asked by clajess25 on April 28, 2017 at 12:07 AM
    after send the form I receive this message : Form not found This form has been deleted by the owner. Try contacting the owner of this form.
    Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form.
    Page URL:
    https://form.jotform.us/71169210508148

  • Profile Image
    JotForm Support

    Answered by Charlie on April 28, 2017 at 02:48 AM

    I visited the link of your form which is https://form.jotform.us/71169210508148, but I do not see any errors on it. Here's what I am currently seeing: 

     

    When you accidentally delete a form, it will initially be placed in the "Trash" folder, from there you could still restore the form itself. You can do that by following this guide: https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms. Note that once you purge a form in the trash folder, it is permanently deleted and cannot be restored. 

    If you are still having problems on this, please do share us additional information.