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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form does not show submit button on phone

    Asked by dogandcat on May 02, 2017 at 12:16 PM
  • Profile Image
    JotForm Support

    Answered by Jan on May 02, 2017 at 01:01 PM

    Are you referring to this form (https://www.jotform.ca/form/51015318673249)?

    I've checked this form and I can see that you added some custom CSS. I opened this form on my Android phone. The Submit button is showing, but the text is not aligned properly.

    May I confirm if this is the issue you're referring to? Also, what device are you using?

    We'll wait for your reply. Thank you.

  • Profile Image

    Answered by robinlevasseur on May 03, 2017 at 10:42 AM

    Thank you for your reply. I ended up increasing the height of the form and putting scroll from no to auto and this helped. For some reason, Submit is not lined up properly (centred) in the button. Thoughts?

    Thanks for your help.

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    JotForm Support

    Answered by Jan on May 03, 2017 at 12:16 PM

    I cloned your form so I can create a custom CSS to fix the issue. You can try increasing the height of the Submit button when the form is viewed in a mobile device. Here's the CSS code:

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape) {
    .form-submit-button {
    height: 45px !important;
    }
    }

    Here's a guide on How-to-Inject-Custom-CSS-Codes. Here's the result:

    Hope that helps. Thank you.