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IPCOOPAsked on May 5, 2017 at 12:19 PM
Hello, I received a message that I am out of space and my forms are disabled. I just deleted half of my forms to allow more space. Can you please enable my forms?
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David JotForm SupportReplied on May 5, 2017 at 1:05 PM
The forms that are still in the trash will still take up space. You can restore or fully purge the forms from the trash:
https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms
I don't think the form in the trash are what is taking up the space. The following form has over 13,500 file uploads:
http://www.jotformpro.com/form/52265050876962
You can delete submissions and keep the form:
https://www.jotform.com/answers/494860-How-To-Delete-Submissions-and-Keep-the-Form