What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not all the submissions are getting forwarded

    Asked by springcreekranch on May 08, 2017 at 07:32 PM

    I have a couple of forms that aren't being emailed to the email in the form settings. How can I check why they are not being emailed?



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    JotForm Support

    Answered by liyam on May 08, 2017 at 10:23 PM

    You can check your email activity history in comparison to the submissions you have received. Please check this guide to know how to view your email activity history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If in case the emails show that they are sent, please check your spam folder for chances of the emails to have landed there.

    If you have questions, please let us know.