not all the submissions are getting forwarded

  • springcreekranch
    Asked on May 8, 2017 at 7:32 PM

    I have a couple of forms that aren't being emailed to the email in the form settings. How can I check why they are not being emailed?

    Thanks

    Brad

    Page URL: http://www.springcreekranchhoa.com/p/arc-approval.html
  • liyam
    Replied on May 8, 2017 at 10:23 PM

    You can check your email activity history in comparison to the submissions you have received. Please check this guide to know how to view your email activity history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If in case the emails show that they are sent, please check your spam folder for chances of the emails to have landed there.

    If you have questions, please let us know.

    Thanks.