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  • Profile Image

    Blank thank you page is displayed.

    Asked by hetaf on May 12, 2017 at 07:07 AM

    Hi !!

     

    i choose thank you page is redirect to external link but it's not work 

    show me blank page 

     

    please help me *_*

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    JotForm Support

    Answered by ashwin_d on May 12, 2017 at 08:20 AM

    Hello hetaf,

    I did check your form "Emergency Reference Information Form" and found that you have not configured it to redirect to any custom / external thank you page. Please check the screenshot below:

     

    I also tested your form by sending a test submission and it did not display any blank thank you page. It shows default thank you message which is configured in your form. Please check the screenshot below:

     

    I would suggest you to please test your form again and get back to us if it still shows blank thank you page. You may like to take a look at the following guide on how to redirect users to different thank you page:  https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    Thank you!