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hetafAsked on May 12, 2017 at 7:07 AM
Hi !!
i choose thank you page is redirect to external link but it's not work
show me blank page
please help me *_*
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Ashwin JotForm SupportReplied on May 12, 2017 at 8:20 AM
Hello hetaf,
I did check your form "Emergency Reference Information Form" and found that you have not configured it to redirect to any custom / external thank you page. Please check the screenshot below:
I also tested your form by sending a test submission and it did not display any blank thank you page. It shows default thank you message which is configured in your form. Please check the screenshot below:
I would suggest you to please test your form again and get back to us if it still shows blank thank you page. You may like to take a look at the following guide on how to redirect users to different thank you page: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page
Thank you!