Unsubscribe form

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    Asked on May 15, 2017 at 01:09 PM

    I have designed an UNSUBSCRIBE Form in JotForm. I follow all the instructions and use the Xara Placeholder to insert the code that is supplied by JotForm. When I preview the web site the UNSUBSCRIBE Form works very well. However, when I publish my web site to the web the UNSUBSCRIBE FORM does not work. The Page appears on the web but the contents of the page does not appear. All other Jotform pages work well. See FOR SELLERS, FOR SUBSCRIBERS, NEWSLETTER SUBSCRIBERS. - These all work - why not UNSUBSCRIBE?


    You can view this on this link: http://www.fairfields.co.za/unsubscribe.htm This is a XARA designed web site.


    Here is the Jotform Link: https://www.jotform.com/build/70652210927553


    Kind regards



  • Profile Image
    Answered on May 15, 2017 at 02:36 PM

    I checked the website (http://www.fairfields.co.za/unsubscribe.htm) you provided and I can see that it is working properly. Here's the screenshot of the URL you provided:

    I also did a test submission from the website you provided and the form direct link, it is working fine on my end. If the issue persists, may I know what internet browser are you using?

    We'll wait for your response. 


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