What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is very squashed on Mobile View

    Asked by CoachPhysio on May 17, 2017 at 10:36 AM

    Hi, I have just checked how my form looks from Android and the info is unreadable as its very squashed. I thought that could be because I was viewing the form embedded into clickfunnels, but I also tried the direct link here and its still the same. Any help would be appreciated. 

    Many thanks

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 17, 2017 at 12:04 PM

    I was able to replicate mentioned issue when I tested your form. Your form is squashed because of horizontal padding that is set inside of Form Designer. 

    You can remove or reduce this padding or you can add this CSS code to your form, that will remove mentioned padding when form is viewed on mobile devices: 

    @media screen and (min-width: 10px) and (max-width: 480px){

    .form-section {

        padding: 0px 10px 0px 10px!important;


    How to Inject Custom CSS Codes

    Here is my cloned form with mentioned CSS code: https://form.jotformpro.com/71364400571954 

    Feel free to test it and clone it.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by CoachPhysio on May 17, 2017 at 12:14 PM

    Perfect thanks!

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 17, 2017 at 01:12 PM

    You're welcome.

    Feel free to contact us if you have any other issues or questions.