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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to add a timer to the form?

    Asked by IHSOffice on May 17, 2017 at 01:04 PM
    Is there a way to not have the form “time-out” after a certain amount of time ie: if someone starts doing the form, then walks away, then comes back without having to start all over?
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    JotForm Support

    Answered by Kevin_G on May 17, 2017 at 01:12 PM

    Yes, it is possible to add a this feature to your form, you will need to add the Countdown widget: https://widgets.jotform.com/widget/countdown 

    This guide will help you adding it: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

    Hope this helps. 

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    Answered by IHSOffice on May 17, 2017 at 01:43 PM
    Hi Kevin_G,
    Thanks for the answer.
    Is there a way to prevent the forms from timing out besides using a countdown widget?
    I don’t want patients feeling pressured to hurry - like they’re on a timer.
    Plus the reviews/stars on that widget is 1/5… not overly confident in it.
    Thanks for all your help!
    Kristin O’Connor
    IHS Office Manager
    clientservices@ihsvt.com
    P: 802-433-4257
    F: 802-433-4260
    www.ihsvt.com
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    JotForm Support

    Answered by Kevin_G on May 17, 2017 at 02:08 PM

    Unfortunately, there is not other way to block the form after some time of inactivity, the widget will help you blocking the form after some time no matter if your user is filling out the form, although you could hide the widget if you do not want them to feel pressured. 

    We could also open a feature request to our second level if you want, although we cannot provide an ETA about it, we would let you know as soon as we get any update about the request.