What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submit button not working on the form

    Asked by brandevolution on May 17, 2017 at 01:29 PM

    i have the form in my magento loaded on my website and when someone goes to fill it out they hit submit it just says please wait forever and nothing happens.

     

    Page URL:
    http://www.shopkippata.com/index.php/exchange-request-form.html

    Screenshot
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    JotForm Support

    Answered by Kiran on May 17, 2017 at 02:20 PM

    I was able to replicate the issue at my end while I try to submit the form on your web page. I notice that the form is embedded using the default Javascript embed method which may be conflicting with other scripts on the website. Please try embedding the form on your web page using iFame embed method and see if that helps. You may get the iframe embed code for your JotForm by following the steps in the guide below:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Thanks!