What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I being billed when I thought I cancelled this?

    Asked by BostonCenterfortheArts on May 17, 2017 at 04:26 PM
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    JotForm Support

    Answered by jonathan on May 17, 2017 at 05:03 PM

    The account/username BostonCenterfortheArts   have an active BRONZE-Monthly paid subscription plan which renew every 22nd of the month.

    You can review this in your account Billing section when logged in to your account.

    Let us know if you wish to cancel the paid subscription now and we can do it for you as well.