How can I recover an accidentally deleted submission?

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    marketingsws
    Asked on May 22, 2017 at 02:21 PM

    Hi - I got an error message when I tried to send in the question last time, sorry if duplicate: I accidentally deleted a submission. Is there way a get it back?

     

    Thank you,

    Ania  

  • Profile Image
    Kiran
    Answered on May 22, 2017 at 03:28 PM

    Unfortunately, the deleted submission cannot be restored. However, if you want to recover the data received through the submission, you may retrieve it by checking the email notification received. You may check the email history log of your account by following the guide below:

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    If you have any cloud storage like Google Drive, DropBox, etc integrated to your form, you may retrieve the submission data there.

    Hope this information helps!