What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I recover an accidentally deleted submission?

    Asked by marketingsws on May 22, 2017 at 02:21 PM

    Hi - I got an error message when I tried to send in the question last time, sorry if duplicate: I accidentally deleted a submission. Is there way a get it back?

     

    Thank you,

    Ania  

  • Profile Image
    JotForm Support

    Answered by Kiran on May 22, 2017 at 03:28 PM

    Unfortunately, the deleted submission cannot be restored. However, if you want to recover the data received through the submission, you may retrieve it by checking the email notification received. You may check the email history log of your account by following the guide below:

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    If you have any cloud storage like Google Drive, DropBox, etc integrated to your form, you may retrieve the submission data there.

    Hope this information helps!