What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifiers not sending custom address

    Asked by kbebuilding on May 25, 2017 at 01:14 PM

    I've setup multiple custom email addresses for notifiers (both SMTP and verified methods) and JotForm only ever sends from noreply@jotform.com.

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    JotForm Support

    Answered by david on May 25, 2017 at 02:19 PM

    If you are using the test email feature, it will always be sent to the default account address from noreply@jotform.com.  To test further addresses or settings requires sending submissions through the form:

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    You most recent form does look to be set up to send from your address.