What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are we notified when we are about to reach any of the account limits?

    Asked by gnuboss on May 25, 2017 at 04:01 PM

    Hi there,

    I'd like to put my client on one of your plans, but need to know something.

    1. Do we get a warning message via email etc. to say that we're approaching the limit?

    Eg. A message at 750 views on the Bronze plan, stating that view cap is almost reached.

    2. When a limit is reached, what happens to the submissions / forms.



  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 25, 2017 at 04:44 PM

    You're notified when you have already reached one of your limits, you could also check your usage on My Account page: https://www.jotform.com/myaccount/usage 

    Here's also a link with more information about account limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    Regarding to your second question, it has been moved to a different thread, we will assist you as soon as possible here: https://www.jotform.com/answers/1154963