What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how do I downgrad / cancel?

    Asked by proservices on May 26, 2017 at 12:58 PM

    We are looking to downgrade / cancel service.  I have send emails and still nothing. Please help

  • Profile Image

    Answered by Sven on May 26, 2017 at 02:03 PM


    You can do that by going on your billing section on your account page, and select "downgrade" under your plan.  



    Let us know if you need any help!

    Thank you.