What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We'd like to downgrade and not lose our information.

    Asked by SPNW on May 26, 2017 at 03:38 PM

    Also, how do I find my receipts on this site?

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 26, 2017 at 04:15 PM

    Please note that downgrading your account won't make you lose your information, it would just make your account subject to the Free account limits instead of your previous plan's (Bronze).

    As to checking your invoices, I believe I have already addressed that in the previous thread you created: https://www.jotform.com/answers/1155919

    Still, here is our guide on how to check invoices again: https://www.jotform.com/help/329-How-to-Check-Invoices

    If you need further assistance please let us know. We will be happy to help. Thank you.