Someone filled out my form but I did not receive their submission

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    dmillerasca
    Asked on May 26, 2017 at 04:57 PM

    Someone just said they completed the survey but I didn't get the email notice and there are no submissions with the form:

    https://form.jotform.us/dmillerasca/chw-group-survey-form

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    david
    Answered on May 26, 2017 at 05:21 PM

    I checked your form and did not see any recent submissions.  Are your certain they completed the form?  As far as I can tell, there was no email due to no submission being completed. 

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    dmillerasca
    Answered on May 26, 2017 at 05:43 PM
    This is the email someone sent to me saying they did and the email I originally sent out so I would think they did if they said DONE
    Done!
    ...
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    jonathan
    Answered on May 26, 2017 at 06:25 PM

    I reviewed your form and I also do not see an existing submission in the form at this time.

    User guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

     

    Actually its quite weird because your form here do not have Submit button

     

    How will the respondent suppose to submit the form?

    I suggest you review the form in your Form Builder. Add the Submit button as needed.

    Let us know if  issue persist.

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    dmillerasca
    Answered on May 29, 2017 at 09:43 AM
    I see that too! I didn't realise I forgot that! Thanks
    Sent from my iPhone
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