What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota?

    Asked by thelilla on May 30, 2017 at 02:29 PM

    It appears that one of our forms got attacked by a bot last night. I've added a reCAPTCHA, but the form now displays an error when I submit and entry... is there a way to get this working again quickly?

    Page URL:
    http://www.ourly.help/contact

    Screenshot
  • Profile Image
    JotForm Support

    Answered by John_Benson on May 30, 2017 at 03:43 PM

    I checked your form and I can see that it is working properly now. Yes, reCaptcha field is useful to prevent spambots or spammers to your form. 

    If you want to be stricter to your form, please check this guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    If you have questions or need further assistance, please contact us again. Thank you.