What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have embedded a JotForm into my WordPress site

    Asked by jkiwi27 on May 31, 2017 at 02:06 PM

    I have embedded my Jotform which receives a paypal payment into my wordpress website but for some reason when you click submit it just sits there. Nothing Happens. Can you tell me why this might be happening?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on May 31, 2017 at 04:04 PM

    I was able to replicate the issue when I tried doing a test submission on your web page.

    Please re-embed the form using the iFrame method. This will prevent script conflicts between the form and the web page. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope this helps. Let us know if you're still having issues. Thank you.

  • Profile Image

    Answered by jkiwi27 on May 31, 2017 at 05:43 PM
    That worked, thank you. You guys are great. Thanks
    Jean Hampton
    www.TheDreamersWeb.com Affordable Web Designwww.MyScreenDesign.com Customize Your Garage