What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please cancel my subscription

    Asked by kacloud on June 01, 2017 at 10:46 AM

    Please cancel my paid plan



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    JotForm Support

    Answered by amy on June 01, 2017 at 11:59 AM

    Hi Keith,

    I have downgraded your account from bronze plan to the free plan. Also, I have added you to the PayPal refund queue for unused time. However, please be sure that you cancel your subscription on your PayPal panel. 

    How Can I Cancel My PayPal Subscription?

    If you need further assistance, please let us know.

    Thank you.