I have changed the recipient email in my form, but it is still sending to the old email address.

  • bzdesign
    Asked on June 2, 2017 at 8:10 PM

    The email should be the lgon@ email address, but all the tests are still going to the administrator at bzer@ as shown in the green confirmation text.

     

     

    I have changed the recipient email in my form, but it is still sending to the old email address Screenshot 20

     

     

     

     

    Jotform Thread 1162271 Screenshot
    Page URL: https://form.jotform.us/21218424042138
  • Aurora JotForm Support
    Replied on June 3, 2017 at 12:45 AM

    Hello,

    Please be advised that when you Test Email, the notification will be sent to the profile email address. If you want to test the set up email address notification, you have to display your form, fill it out and Submit.

    Please refer to this guide: https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address.

    If you have additional questions, please let us know.

    Regards.