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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving notification emails from our online reg form

    Asked by loz_hayes on June 08, 2017 at 09:11 AM

    I cant see anything wrong with it, help please?



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    JotForm Support

    Answered by amy on June 08, 2017 at 11:10 AM


    When I check recipient addresses eddiehayes1951@hotmail.com and loz_hayes@hotmail.com, none of them is in our bounce list. Also, I can confirm it from your email logs:

    You are able to check your email logs by yourself: How to View All Your Form Email History

    Another point I would like to remark that sometimes our e-mails can be dropped to the Junk folder. Please check your SPAM folder and if you find any e-mail from us in your SPAM, please mark it as not spam.

    If your problem persists, please let us know.

    Kindest Regards.