- loz_hayesAsked on June 08, 2017 at 09:11 AM
I cant see anything wrong with it, help please?
- JotForm SupportamyAnswered on June 08, 2017 at 11:10 AM
When I check recipient addresses firstname.lastname@example.org and email@example.com, none of them is in our bounce list. Also, I can confirm it from your email logs:
You are able to check your email logs by yourself: How to View All Your Form Email History
Another point I would like to remark that sometimes our e-mails can be dropped to the Junk folder. Please check your SPAM folder and if you find any e-mail from us in your SPAM, please mark it as not spam.
If your problem persists, please let us know.