What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    800 submissions are missing from the actual jotform account. There were about 1600 submissions

    Asked by lorentodd on June 08, 2017 at 11:51 AM
    Hello,
    Sorry for not explaining better.
    This is not to do with the Google spreadsheet anymore. The issue is that about 800 submissions are missing from the actual jotform account. There were about 1600 submissions, and half of those disappeared yesterday.
    Sent from my BlackBerry 10 smartphone on the Rogers network.
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    JotForm Support

    Answered by BDAVID on June 08, 2017 at 11:54 AM

    Is it for a form, or the account's total submissions? I just checked it, and your account has 2081 submissions total.

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    Answered by lorentodd on June 08, 2017 at 12:43 PM
    No, it's for just the one form, "Clone of Walk-in the Park form".
    Sent from my BlackBerry 10 smartphone on the Rogers network.
    ...
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    JotForm Support

    Answered by BDAVID on June 08, 2017 at 02:13 PM

    That form has more than 1600 submissions in it: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    Let us know if you need anything else, we will be glad to assist you.