How to clear form caches

  • Profile Image
    bld295
    Asked on June 13, 2017 at 03:01 PM

    I am having issues with the cache of my form, old orientation registration dates are not being removed from the form after deleting them.

    Many of the users of our service register for dog training classes multiple times each year. When we update our Orientation dates within the form some of our clients are seeing the old dates that have been deleted from the form still appearing. I am guessing this is because the cache has not been deleted on many of our users browsers so the dates have not changed. Is there a way that you could clear the cache on your end to remove the outdated information?

  • Profile Image
    Mike
    Answered on June 13, 2017 at 05:08 PM

    Thank you for contacting us.

    We have cleared the form caches for your account.

    If the outdated information still appears, please provide us with some example.