What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What does page views mean?

    Asked by RaymondMcDanielConsulting on June 14, 2017 at 12:51 PM

    with Views and submissions, what happens when you surpass the amount of submissions and views allotted? Can I receive pricing for unlimited services

  • Profile Image
    JotForm Support

    Answered by BJoanna on June 14, 2017 at 02:06 PM

    Each time your form is viewed (loaded inside of browser) it will be counted as 1 form view. For free accounts form view limit is 1,000. If you go over this limit your forms will be disabled and your user will not be able to use your forms. Same will happen if you go over submission limit. 

    More about form view limits, you can find inside of this guide: 

    Form View Limits: What is it all about?

    Also please check this guide to find more about account usage and limits: 

    Understanding Your Account Usage and Limits

    We do not have any plan that has unlimited submissions and form views. More about different account types and limits you can find on our pricing page

    Let us know if you need further assistance.