Why my form does not look the same in Firefox?

  • sroyal
    Asked on June 20, 2017 at 4:07 PM

    My form looks correct in Chrome, but is messed up in Firefox. Why the difference?

    See attachments below.

    Thanks,

    Steve

    Jotform Thread 1178895 Screenshot
  • Kevin Support Team Lead
    Replied on June 20, 2017 at 6:04 PM

    Apologies for the inconveniences this may have caused to you. 

    I have just checked your form in both, Firefox and Chrome, I can see it shows properly in both browsers, here are some screenshots about it. 

    Google Chrome: 

    Why my form does not look the same in Firefox?  Image 1 Screenshot 30

    Firefox: 

    Why my form does not look the same in Firefox?  Image 2 Screenshot 41

    Are you still experiencing the issue on your end?

    Could you please test your form using incognito mode? That will load the latest version of your webpage and form. 

    You may also try embedding your form using the iFrame code instead, this guide will help you getting the code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this helps.