- youneedwebAsked on June 21, 2017 at 01:23 AM
I have set unique submissions to "No check". But I am still getting a multiple submission error, and only allowed one submission for my forms. How can I fix the problem? See attached screenshot.
- JotForm Supportashwin_dAnswered on June 21, 2017 at 04:32 AM
As per the screenshot you have shared, you have not configured "Unique Submission" but you have selected email field as "Unique Question". Please check the screenshot below:
Please note that if you set any field as "Unique Question", users will not be able to send multiple submission using the same data.
Example: If you set email field to be unique question and one user input firstname.lastname@example.org in email field and submit form, no other user will be able to submit form using same email address. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
Hope this helps.
Do get back to us if you have any questions.