How to activate Enter Key and Get Special Instructions from Customer to Appear on Form

  • julius6
    Asked on June 22, 2017 at 2:56 PM

    Dear JotForm Support,

    We have not been able to get the Clariti Eyewear Order Form to Auto Send when a customer hits the Enter Key. Also, we are not receiving SPECIAL INSTRUCTIONS on the order form when to customer Adds Comments and sends the form.

     

    Please help!

    Dan Meyers

    dmeyers@branddnainc.com

     

    Page URL: http://claritieyewear.com/order.php
  • David JotForm Support Manager
    Replied on June 22, 2017 at 3:14 PM

    If you need to receive email notifications for your form, you need to setup NOTIFICATIONS, not AUTORESPONDERS. Please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications