What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to activate Enter Key and Get Special Instructions from Customer to Appear on Form

    Asked by julius6 on June 22, 2017 at 02:56 PM

    Dear JotForm Support,

    We have not been able to get the Clariti Eyewear Order Form to Auto Send when a customer hits the Enter Key. Also, we are not receiving SPECIAL INSTRUCTIONS on the order form when to customer Adds Comments and sends the form.


    Please help!

    Dan Meyers



    Page URL:

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    JotForm Support

    Answered by BDAVID on June 22, 2017 at 03:14 PM

    If you need to receive email notifications for your form, you need to setup NOTIFICATIONS, not AUTORESPONDERS. Please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications