What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom domains

    Asked by jamessuccess on June 26, 2017 at 12:01 AM

    Hi there,

    I have ask our tech support regarding the renaming of our DNS.

    He said, he did it already.

    I still cant see any changes in my form.

    our domain name is thesuccessgroup.co.nz

    thank you for your reply.



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    JotForm Support

    Answered by John_Benson on June 26, 2017 at 02:11 AM

    Hello James,

    We have a full guide on how to use Custom Domains with JotForm. To do that, please go to this link: https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    Please contact us if you have questions or need further assistance.


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    Answered by jamessuccess on June 29, 2017 at 09:29 PM

    Hi John,

    Your instructions are not clear.

    Can you please make another How to Custom Domains?

    I believe a youtube guide can help.

    Thank you.


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    JotForm Support

    Answered by BDAVID on June 29, 2017 at 11:41 PM

    There is no video, since it will depend on the provider each person uses. You may contact your hosting provider support, so they can guide you on how to add a CNAME record.