What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are the 500 total submissions mentioned for the Free package per month?

    Asked by Kinseylanephotography on July 06, 2017 at 11:41 AM

    The free package says 500 total submissions is that a month?

    Page URL:
    https://www.jotform.com/pricing

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    JotForm Support

    Answered by AIDAN on July 06, 2017 at 01:21 PM

    Please note that the 500 limit is about submissions storage, not submissions, and it's an overall limit, not a monthly one. If you exceed 500 submissions over the life of your account, then the oldest stored submissions would be discarded in order for newer submissions to be stored.

    For more information that would help you understand your account usage and limits, please see our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    I hope this helps. If you need further assistance please let us know. Thank you.