- manylivesAsked on July 08, 2017 at 02:42 PM
I'm confused by the pricing page. I want to remove the branding. The note says I need to upgrade and links me to the pricing page. No package states anything about JotForm branding.... then why would I upgrade?
My company has on average 25-30 submissions per month. Can I use the free version with no branding?
- JotForm SupportJohn_BensonAnswered on July 08, 2017 at 07:43 PM
No, you can't remove the JotForm Branding under the Free Account. Only paid accounts/customers have an option remove the JotForm Branding to their forms. To disable the JotForm Branding, go to the Account Settings page. Here's the link: https://www.jotform.com/myaccount/settings
I hope that answers your question.
- manylivesAnswered on July 10, 2017 at 12:53 PM
Thank you very much!!
- manylivesAnswered on July 10, 2017 at 12:56 PM
Ok - I just went through your screen shot process.
AGAIN - it requires me to upgrade then sends me to a page showing all the packages BUT none of the packages state that NO BRANDING. NOT clear.
- JotForm SupportJohn_BensonAnswered on July 10, 2017 at 02:18 PM
Sorry for the confusion.
JotForm Branding is permanent on the Free Account. The only way to remove the JotForm Branding is to subscribe to any of our paid plans. Here's our guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account