What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Greetings, I am missing all the submission for Ex-staff files. From 1- 37.

    Asked by Central_Campus on July 08, 2017 at 06:32 PM
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 08, 2017 at 09:24 PM

    I have checked your forms labeled "Ex-Staff" and was able to restore some submissions only, but after checking the email history I cannot find submissions for some of your forms. 

    I would suggest you to check your account activity logs, you will be able to see if the submissions were deleted or if there were indeed submissions for your forms, this guide will help you with that: https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs 

    Hope this helps.