What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form I created says it is Unavailable how can I resolve this problem?

    Asked by HappieLifeCoach on July 09, 2017 at 08:26 PM

    I created a Client Contract form before I upgrated to the Bronze package but after upgrading I am unable to see the form. I have tried logging off and back on and this did not resolve the issue. Can you please help?


    Thank you,


    Page URL:

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    JotForm Support

    Answered by liyam on July 09, 2017 at 08:40 PM

    Hello Dulce,

    I checked the form and it's currently disabled. Disabling of forms may happen when done manually:

    a) when you have set it to disable after reaching a certain number of submissions
    b) when you set it to disable on reaching a certain date
    c) by reaching a certain number of submissions or a certain date.

    Please check this guide to know how to enable/disable forms: https://www.jotform.com/help/180-How-to-enable-disable-a-form

    If you need assistance, please let us know.