The form I created says it is Unavailable how can I resolve this problem?

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    HappieLifeCoach
    Asked on July 09, 2017 at 08:26 PM

    I created a Client Contract form before I upgrated to the Bronze package but after upgrading I am unable to see the form. I have tried logging off and back on and this did not resolve the issue. Can you please help?

     

    Thank you,

    Dulce

  • Profile Image
    liyam
    Answered on July 09, 2017 at 08:40 PM

    Hello Dulce,

    I checked the form and it's currently disabled. Disabling of forms may happen when done manually:

    a) when you have set it to disable after reaching a certain number of submissions
    b) when you set it to disable on reaching a certain date
    c) by reaching a certain number of submissions or a certain date.

    Please check this guide to know how to enable/disable forms: https://www.jotform.com/help/180-How-to-enable-disable-a-form

    If you need assistance, please let us know.