What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to update my payment method, but seem not to work properly. Please confirm payment.

    Asked by rodneyburton on July 12, 2017 at 06:06 PM
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    JotForm Support

    Answered by jonathan on July 12, 2017 at 08:22 PM

    I just checked and I see your account/username  rodneyburton  subscription payment is up to date. You can review your payment invoice in your account's Billing section.

    User guide: https://www.jotform.com/help/329-How-to-Check-Invoices

    Let us know if you need further assistance.