What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Background is not showing

    Asked by rduong on July 13, 2017 at 04:41 AM

    hi

    on my form, the background is not show up.

    could you please check my form and you server ?

    thx

    Page URL:
    https://form.jotformeu.com/71762620894362

    Screenshot
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    Answered by Sven on July 13, 2017 at 07:25 AM

    I have just opened your form and I'm able to see the background without any issues, can you please delete your browser's cache and try again?

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    Answered by rduong on July 13, 2017 at 09:02 AM

    same thing. can't see the background

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    JotForm Support

    Answered by aubreybourke on July 13, 2017 at 09:35 AM

    I can confirm that I also cannot see any background. 

    How are you trying to display this background? I dont see any CSS for this. And there is nothing in the Advanced Designer:

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    Answered by rduong on July 13, 2017 at 09:56 AM

    i don't know how to use CSS code....

     

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    Answered by rduong on July 13, 2017 at 09:59 AM

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    Answered by rduong on July 13, 2017 at 10:06 AM

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    Answered by rduong on July 13, 2017 at 10:09 AM

     

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    JotForm Support

    Answered by aubreybourke on July 13, 2017 at 11:13 AM

    Try this please:

    https://form.jotformpro.com/71933398477977

     

    I removed the "page image" and added some CSS code instead:

    .supernova {
    background-image:url('http://jotform.com/uploads/rduong/form_files/Fond_v1_RDLMI_v6.jpg');
    background-repeat: no-repeat;
    background-position: center top;

    background-size: cover;}


    .form-all {
        overflow: scroll !important;  
        margin : 0px 5px 5px 1355px;
        padding : 160px px;
    }

     

    Here is how to insert CSS:

    How to Inject Custom CSS Codes

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    Answered by rduong on July 17, 2017 at 08:13 AM

    Hi,

    I have an other problem.

    I would like to upload an other background, but it seems not working...

    on right the background i would change, and on left i tried to upload the background you can see on right but no working

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    JotForm Support

    Answered by aubreybourke on July 17, 2017 at 09:36 AM

    OK please delete the CSS that we used previously. And try again. 

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    Answered by rduong on July 17, 2017 at 09:59 AM

    no working. I'm waiting too long for the upload.

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    JotForm Support

    Answered by aubreybourke on July 17, 2017 at 10:41 AM

    What is the file size?

    Can you post the file here and I will try and upload it?

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    Answered by rduong on July 17, 2017 at 10:50 AM

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    JotForm Support

    Answered by aubreybourke on July 17, 2017 at 11:07 AM

    OK I logged into your account, modified your form (CSS), and the picture is showing now.