What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the card used for payment on my account?

    Asked by rstb on July 13, 2017 at 04:44 PM

    I upgraded and it auto charged it to a card that is someones who does not work with me anymore. I need to add a card and cannot find where to do it/

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    JotForm Support

    Answered by Kevin_G on July 13, 2017 at 07:25 PM

    You are able to change the credit card in file by going to your billing page: https://www.jotform.com/myaccount/billing 

    You should get a pop up asking for your new credit card. 

    Let us know if you have any question.